Legal & Compliance
Welcome to Salon Forty Four.
We are committed to transparency, professionalism, and protecting your personal data.
This page explains how we collect information, how we use it, and the terms that apply when using our website or booking treatments with our independent providers.
1. Privacy Policy
We take your privacy seriously.
This policy explains how we collect, store, and use your personal information in line with UK GDPR and the Data Protection Act 2018.
What information we collect
We may collect:
Your name, email, and phone number
Treatment history and consultation notes
Patch test records
Skin/medical information relevant to your treatment
Website usage data (cookies, analytics)
How we use your information
We use your information to:
Manage appointments and treatment records
Contact you about your bookings
Provide aftercare
Improve our services
Send optional marketing emails (only with consent)
How we store your information
Your data is stored securely using password-protected systems.
We do not sell or share your information with third parties, other than:
Booking platforms (e.g., Fresha)
Your chosen treatment provider
Legal or regulatory authorities, if required
Your rights
You have the right to:
Access your data
Request corrections or deletion
Withdraw marketing consent
Make a data complaint to the ICO
You can request these at any time by emailing us.
2. Cookie Policy
Our website uses cookies to improve your browsing experience.
Cookies may be used for:
Analytics (Google Analytics, Squarespace analytics)
Website functionality
Security
Marketing preferences
You can disable cookies at any time in your browser settings.
3. Website Terms of Use
By using this website, you agree that:
You will not misuse the site
Information provided is for general guidance
Treatment results vary per individual
Prices and availability may change
We reserve the right to update content without notice.
4. Booking & Cancellation Terms
Each professional at Salon Forty Four operates independently and manages their own diary.
Booking Terms
Bookings must be made directly with your chosen provider.
Some treatments require a patch test or consultation.
Deposits may apply (set by each provider).
Cancellations
Cancellation policies may vary between providers.
Please contact your provider directly to amend or cancel appointments.
Late arrivals may reduce treatment time or require rebooking.
5. Patch Test Requirements
Patch tests are required for:
Laser hair removal
Tinting treatments
Certain skincare procedures
Patch tests must be completed at least 24–48 hours before treatment.
Failure to complete a patch test may result in cancellation.
6. Medical & Liability Disclaimer
By booking a treatment you confirm:
You have disclosed all medical conditions, allergies, medications, and relevant information.
You understand that treatment results vary and cannot be guaranteed.
You accept the risks associated with aesthetic or beauty treatments.
Salon Forty Four is a hub for independent professionals and is not liable for treatments delivered by individual providers.
7. Refund Policy
Treatments are non-refundable once completed.
Pre-paid courses or packages follow the provider’s own refund policy.
If you are unhappy with your treatment, please contact your provider directly to resolve the issue.
8. Complaints Procedure
If you have feedback or a complaint:
Contact your treatment provider directly
If the issue cannot be resolved, email Salon Forty Four so we can support communication
We aim to respond within 5 working days
9. Accessibility
We aim to make our salon and website as accessible as possible.
If you need assistance with booking, access, or treatment support, please contact us and we will accommodate you wherever possible.
10. Contact Details
Salon Forty Four
44 Seaside
Eastbourne
BN22 7QL
Instagram: @salon44eastbourne
WhatsApp: 07888 862230